Customer Reviews

Overall Rating / 12 Total Testimonials

4.5 Out of
5 Stars

Express Rooter

5.0 out of 5 stars
- February 12, 2016

The gentleman who came to my home was friendly, knowledgeable, and did a great job ! I will not hesitate to call again when the need arises :)

4.0 out of 5 stars
- October 26, 2015

Very good

5.0 out of 5 stars
- October 21, 2015

Thanks for coming out on a Sunday to fix our "spraying" basement pipe. This is not the first time I have used your services and I won't hesitate to call you again! Dawn A.

4.5 out of 5 stars
- October 19, 2015

The job went exceptionally well and the immediate cleaning was fantastic.

4.0 out of 5 stars
- October 7, 2015

Very pleased.

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Customer Testimonials

Hi Yuri,

We hope this email finds you well. Yuri we just wanted to thank you for all of your hard work and dedication on our home. We called many different plumbers before we started out basement renovation. Although express rooter was not the cheapest, your personality, knowledge, and patience is why we chose you as our plumber.

You were always kind, hardworking, and put in a lot of late hours to ensure the job was done properly. You were always willing to answer any questions that we had. You identified potential issues with our plumbing and fixed them as well. I wish there were more hardworking, honest plumbers out there. You always thought about what you were going to do to make it the most efficient way possible. You always keeping out renovation in mind when you completed your work. We are very happy with you and will recommend you to any of my friends, family or clients in the future.

Thanks again for all your help Yuri!

Sonya & Paul Condeco
11 Wydale Drive

 

Dear Marcin

Hello my name is Eoin Fewer. I’m from Ireland. A few years ago I was in college I hated it. I was getting more and more depressed and didn’t know what to do with my life. One day I was at home watching Holmes on Homes and I saw you guys plumbing. I thought to myself I would like to be like that.The professionalism and skill combined with working with my hands.

It’s now 5 years later and I’ve just finished my apprenticeship. I know you guys are probably really busy but I wanted to say thank you. You helped me make one of the greatest decisions I have made in my life. I’m also on my way to Canada for work. I’m not emailing you looking for a job or anything. I have to make my own way in life and again I would like to say thank you.

Eoin

 

Martin

Thank you so much for the wonderful faucet that is so quiet and for your hard work. We really appreciate all you did for us.

Lorelee, Shayne & Maddisen
92 Clappison Blvd

 

Hi Marcin

We met this past winter when you came to quote on roughing in new plumbing on my house in Little Italy. I didn’t go with Express Rooter for that job but ended up calling you guys in a few weeks ago to handle some emergency plumbing issues which involved excavation before I listed the house for sale.

I’ll write a Homestars review but wanted to tell you personally what a treat it was to work with your staff. Monica, Jason, Alex and team were all so accommodating helping me out of a real bind by fitting me in the schedule last minute. They did a great job, respected my home, and kept things as clean as possible, and were so nice to deal with.

After a gut job renovation and dealing with about 25 different companies over the last 7 months, I can say your team is one of the best I’ve worked with and I will definitely call you guys for the next place.

Many thanks,

Tracy Ruddell

 

Dear Mr Wroblewski

Both my wife and I are fans of the show Holmes inspection. Not only is the show informative and is helping us identify issues to be aware of as soon-to-be first time home buyers in the United States the show also serves as a window into the wonderful world of giving contractions like yourself who show a tremendous amount of sacrifice in order to help others.

I simply wanted to send you a note to say that your work ethic, degree of professionalism and great attitude, even when those jobs were much bigger than anticipated have served to help us identify what we would want in any future dealing with those who may need to service any plumbing issues in our home. It has been through your work on the show that has spread that knowledge beyond the borders of our countries and have touched out lives.

Thank you so much for the all you’ve done to all the families you’ve helped. You’ve certainly helped outs as well

Very Respectfully

Michael and Melissa Feramisco

 

I wanted you to know about the excellent level of service we received from Vlad, one of your ExpressRooter plumbers. He came to our home and took the time to track down the cause of a long standing plumbing problem. This wasn’t easy because of the course the problem wasn’t as noticeable as it usually is. Vlad found the problem cause. He ensured we understood that though this was likely the problem it may have another cause, giving us the option to opt out of the cost of the repair. We went ahead with the work and happily the problem was fixed.

That’s only part of the story though. Because of the awkward parking situation at our house Vlad was forced to lug his tools in from a side street. Despite this he was pleasant and placed on protective shoe covers without needing to be asked. Throughout his time in our home he behaved like a courteous guest. Something far too servicemen do. I don’t know if this is the norm at ExpressRooter, but if we ever have plumbing issues again they’re people I’m calling.

Ken

 

Hello

I just had the pleasure of doing business with one of your employees by the name of Vlad. His professionalism and pleasant manner made me feel at ease and happy to have called ExpressRooter. He was able to fix the problem in my basement in a timely manner and left the area he worked in, in a clean condition. He is an asset to your company.

If another problem arise, I would not hesitate to call your company again and would try to ask if he can come out to receive my call. ,

I would definitely recommend ExpressRooter to my family and friends.

Thank you

Rory Sta. Mina

 

To whom it may concern

We want to thank express rooter for sending Vlad to fix the leak in our washing machine hoses and taps. We live in a condo (our vertical village) and are very aware of any water leaks. Vlad came with his clean shoe covers and tool kit and did another excellent job explaining the problem and repairing it.

Thanks also to John and Melissa who answer the calls very professionally

Sincerely

Bev & Dave

 

Hi Melissa,

Just wanted to put in a good word for Matt. He was friendly, patient and very helpful giving a few options for the renovation of our bathroom plumbing reno that we are in the process of giving estimates of how much it will cost. We will be booking Matt to finish our bathroom reno within the next few months.

As for the company, I am very satisfied with the service and communication between booking the appointment, calling to ensure a tech would still be sent out but a little later than the appointment was great! And the pricing is very reasonable, Thanks so much!!

Thanks again!

Katie Raymond

 

Hello

I wanted to send an email regarding the great service we received last night. I called your hotline and was able to get a service guy out to our house within the hour. Vlad was able to identify that the leak in our kitchen was our faucet and gave us three options to choose from as a replacement.

Vlad was able to complete the work within a timely fashion and was quite pleasant.

Thank you for providing us with a quick fix and not having to disrupt our working day with a household repair.

We have some additional plumbing work that needs to be done in the near future. I will absolutely be calling you back!

Thank you again

Amanda

 

 

 

 

 

 

 

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